Before beginning the cleaning process, we conduct a thorough inspection of your carpet or upholstery to identify any damages, loose threads, or other issues that could potentially cause problems during cleaning. Your carpet’s safety and care are our top priorities, and we ensure the cleaning is performed with the utmost caution.

Step 1: Commercial Dry Vacuuming

The first and often overlooked step in carpet and upholstery cleaning is a comprehensive commercial dry vacuum. It is essential to remove every last bit of dry soil and debris before applying any treatments. Our commercial vacuum is at least three to four times more powerful than standard domestic vacuum cleaners, ensuring a deep and effective clean.

Step 2: Pre-Spray Treatment

Next, we apply a pre-spray treatment designed to break down dirt and soil within your carpet and fabrics. The type of pre-spray used depends on the level and type of soil present. For challenging contaminants such as pet urine or blood, we use specialized enzyme treatments to effectively neutralize and remove these stains.

We only use premium, high-grade, and up-to-date chemicals that are both child- and pet-friendly. Our extensive experience and knowledge of fiber types and appropriate chemicals allow us to achieve outstanding results safely.

Step 3: Agitation and Dwell Time

After applying the pre-spray, we agitate the product into the carpet and fabrics to ensure full coverage of the fibers, enhancing the cleaning effectiveness. Depending on the chemical used and the soil load, there may be a short dwell time to allow the treatment to work thoroughly.

Step 4: Rinse and Extraction

Following the dwell time, we proceed to the rinse and extraction stage using the highest specification professional machine available. This machine was custom-made and imported from the United States, as such advanced equipment is not manufactured locally. We continue to use only premium, child- and pet-safe chemicals during this process.

Additionally, we add a surface shield to the rinse mixture, which actively kills many viral strains, including coronavirus, and provides protection lasting up to 14 days. We also offer the option to include deodorizers in the mixture based on your personal preference.

Step 5: Spot Cleaning and Final Touches

Once rinse and extraction are complete, we may perform spot cleaning on any specific spillages such as tea or coffee stains, if required. Please note that comprehensive stain removal is typically a separate service, as it demands time, patience, and specialized chemistry. I have received extensive training in stain removal techniques and regularly update my knowledge with new products and procedures, attending training sessions at least once a year.

Drying and Completion

After the cleaning process, if necessary, I will place air movers to accelerate drying times. Drying usually takes only a few hours, depending on the fiber and fabric type, and I will provide you with an estimated drying time after completion.

Carpets often feel fairly dry before I even leave the premises, although this can vary based on environmental conditions. Upholstery drying times differ depending on the fabric but typically range from 4 to 8 hours. I will update you on the expected drying time once I assess the specific fabric I will be working on.